Client Executive, SME - General Insurance

Starting Time Period:
April 28, 2025

We are looking for a Client Executive / Client Manager with General Insurance SME experience to join our SME team.

The main responsibilities include:

• Responsibility for a portfolio of SME clients comprising of General Lines Policies (Business Pack, Property, Liability, Travel, Motor etc)

• Accountability for the management, servicing, developing and maintaining a designated client portfolio

• Gather underwriting information and understand risk profile and foresee clients’ insurance needs

• Building and maintaining positive ongoing relationships with clients and underwriters

• Advising clients on significant risks recommended areas of improvement and manage to a satisfactory conclusion

• Provide a high level of customer service and advice to all clients across the portfolio

• Staying abreast of changes within the insurance market and clients’ industry sectors

Education & Qualifications

• 2 years general insurance SME broking experience

• Tier 1 Compliance Essential

• A University degree or equivalent education is highly regarded

Knowledge & Experience

• Strong written and verbal communication and interpersonal skills

• The ability to build and develop relationships and liaise with clients at all levels

• Customer service skills and business acumen

• The ability to manage your timeand work on a number of tasks concurrently

• Strong analytical skills

• The ability to work well in a team environment

• An understanding of client confidentiality  

• Administrative and IT skills, including Microsoft Word, Excel and Outlook

• Account management skills

• Self-motivated with personal drive and ambition

• Excellent attention to detail and organisational skills

Some of our benefits and perks

You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:

  • Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
  • Social events: Our staff enjoy a host of social events with our Beach Day, End-of-financial year parties, and Family BBQ's to name a few
  • Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
  • Salary continuance: Feel secure knowing you will be looked after should you be unable to work
  • Employee training: GSA focus on improving the skill set and technical knowledge of our staff
  • Flexible work arrangements available
  • Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccination, Education Seminars and EAP support